Our Work
Case studies from our work in content strategy, documentation, user research, and UX.
Download the full portfolio (PDF)Case study ·
UX Improvements for a SaaS: Part 2
In this post, I go over how I worked on UX for a marketplace repricer Software-as-a-Service.
Case study ·
User Research for a SaaS: Part 1
In this post, I document my ramblings rationale behind my content strategy for one of my clients.
Case study ·
Structuring Documentation
This is an example of how you can structure documentation for a complicated product.
Case study ·
Case Study: Customer Development With a Major Product Company
When I was working with SAP on one of the localizations of their ERP software, the solution that was causing the most problems was something called "sales and purchase ledgers". It…